Support Services
Support Services
WHAT IS MANAGED IT SERVICES?
OUR PEOPLE MAKE US SPECIAL
- Our people love being here
- We have a 95%+ retention rate for engineers
- We promote long-term relationships with clients
- Our team are passionate people who really know your system
Services
AD-HOC DEVELOPMENT SUPPORT & MANAGED SERVICES
Together, an “AD-HOC DEVELOPMENT SUPPORT & MANAGED SERVICE provider” would offer flexible, on-demand assistance for software development projects while also taking on ongoing management responsibilities as required by the client. This can be particularly useful for businesses that need occasional help with their development efforts but don’t want to maintain a full-time, in-house team or infrastructure.
AD-HOC DEVELOPMENT SUPPORT: This suggests that the provider offers assistance or services as needed, without a long-term commitment. They might help with tasks like troubleshooting, debugging, code optimization, or feature implementation on an on-call basis.
MANAGED SERVICE: This implies that the provider not only offers support but also takes responsibility for managing certain aspects of the development process. This could include overseeing infrastructure, ensuring security compliance, handling updates and maintenance, and possibly even providing project management services.
WHY CHOOSE US
6 reasons to partner with Alphabet Developers
Quick response
We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
Experienced
In more than 10 years of IT outsourcing, we have gained experience in a wide spectrum of technologies, industries, and application types
No geek speak
You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.
Business savvy
We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
One Stop Shop
We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.
100% Satisfaction Guarantee
We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.
IT Support
We offer a comprehensive range of managed
IT Consultancy
Our IT consulting team will provide you with the
Cyber security
Protect your business from malware, hackers
Cloud computing
Prevent data loss with encrypted storage
Managed IT
Maintenance & monitoring that keeps your
SOLUTIONS
comprehensive IT services include
Network
Cloud services are network dependent, which is why Alphabet Developers network management and monitoring services have become critical to IT.
Service desk
Alphabet Developers 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.
Infrastructure
Alphabet Developers ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.
Endpoint management
Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.
Applications
Alphabet Developers supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.
Managed services plus
Alphabet Developers advanced management tools to clients who want to take their IT Service Management to a higher level.
Support Services
Hosting Support
This refers to the technical assistance provided to customers who have subscribed to a hosting service. It includes tasks such as setting up servers, configuring domain names, managing email accounts, troubleshooting server issues, and providing guidance. Read More
Server Support
This involves providing technical assistance and troubleshooting for servers. It includes tasks such as server setup, configuration, maintenance, monitoring, and optimization. Server support services ensure that servers operate efficiently, securely, and reliably. Read More
Development Support
This involves providing technical assistance and expertise to developers during various stages of the software development lifecycle. It may include tasks such as code review, debugging, troubleshooting, performance optimization, and guidance. Read More
Team Augmentation
This involves adding additional team members, often on a temporary basis, to complement the skills and capabilities of the existing team. These additional team members can be sourced from external service providers or freelancers. Read More
Digital Fulfilment
Digital fulfillment services play a critical role in delivering a seamless and satisfying experience for customers purchasing and using digital products or services. By efficiently managing the entire lifecycle of digital content, from order processing to delivery. Read More
Ecommerce Support
This involves providing technical assistance and expertise to developers during various stages of the software development lifecycle. It may include tasks such as code review, debugging, troubleshooting, performance optimization, and guidance. Read More
Let’s get started
We will help you overcome your technology challenges
Call us on 0141-6693741 or +91 8824 999 499 email us at info@alphabetinfo.com or fill out the following form to start the conversation.
WORK TOGETHER
Tell us what you're Looking
Ready to get started? Take your business to the next level with Alphabet Developers
As a leading web development firm, we provide experienced consultants, designers and developers to take your online presence to the next level. In addition to creating robust, scalable and secure enterprise web-based experiences, Alphabet Developers can also help organizations with migrations, upgrades and integration. Lastly, we offer a full service Managed Services offering that includes 24×7 support and maintenance that is able to handle even the most extreme and complex cases swiftly and easily.
Complete the form, email us at info@alphabetinfo.com or contact us directly by phone at one of our many office locations to talk about your next or an upcoming project. Need more convincing? Just take a look at our client list to see just some of the brand names that Alphabet Developers LLP has helped and now call customers.
industries we serve
WE WORK WITH 500+ GLOBAL BRANDS
Our vertical solutions expertise allows your business to streamline workflow, and increase productivity.
No matter the business, Alphabet Developers has you covered with industry compliant solutions.
